Name: Liewood 'Gene' Silicone Cup (2 Pack): Cat Dark Rose
Brand: Liewood
SKU: LW128222252
Price: 20.0 GBP
Availability: InStock

Liewood 'Gene' Silicone Cup (2 Pack): Cat Dark Rose

£20.00

Tax included.

PRE-ORDER - Due in Mid June 2020

The perfect cup for little ones. Made from recycled silicone. Made from recycled silicone these are BPA free and have grips on the bottom and a cute little cat face imprinted on the front. We love these at Sisi & Seb for a baby gift idea, they come in a lovely box.

BPA free
As an alternative we also have the Ethan Silicone Cups in Yellow Mix, Blue Mix, Pink Mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Gene' Silicone Cup (2 Pack): Cat Dumbo Grey

£20.00

Tax included.

PRE-ORDER - Due in Mid June 2020

The perfect cup for little ones. Made from recycled silicone. Made from recycled silicone these are BPA free and have grips on the bottom and a cute little cat face imprinted on the front. We love these at Sisi & Seb for a baby gift idea, they come in a lovely box.

BPA free
As an alternative we also have the Ethan Silicone Cups in Yellow Mix, Blue Mix, Pink Mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Gertrud' Bamboo Cup (6 Pack) - Sisi & Seb

Liewood 'Gertrud' Bamboo Cup (6 Pack): Rose Multi Mix

£20.00

Tax included.

Set of 6 bamboo cups in gorgeous colours – a beautiful addition to any home and a great eco-friendly tableware set too. These bamboo cups are ideal for any meal and are soft to touch and the playful colours making dinner time a little more fun. These kids plates are really practical as they go in the dishwasher. These are superb for children's party's and also picnics

SKU: LW12939
45% bamboo fiber, 25% melamine, 25% corn powder
Please note these will break if dropped on the floor so if you have younger children it may be better to go for our silicone tableware options.
This 6 pack will be delivered in a beautiful box.
LFGB tested.
BPA free.
Available in Blue Multi Mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Gene' Silicone Cup (2 Pack): Rabbit Faune Green

£20.00

Tax included.

PRE-ORDER - Due in Mid June 2020

The perfect cup for little ones. Made from recycled silicone. Made from recycled silicone these are BPA free and have grips on the bottom and a cute little cat face imprinted on the front. We love these at Sisi & Seb for a baby gift idea, they come in a lovely box.

BPA free
As an alternative we also have the Ethan Silicone Cups in Yellow Mix, Blue Mix, Pink Mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Ellis' Sippy Cup: Sandy/Mustard Mix

£15.00

Tax included.

These soft silicone sippy cups are just so practical! The lid can be removed and your little one can use it with or without a straw; they really grow with your child. A great way for kids to develop their motor skills while enjoying a drink!

Made from 100% silicone
BPA free
Also available in faune green / hunter green mix, mustard / sandy mix, sea blue / blue wave mix & dark rose / terracotta mix
Cup: H 11.5 cm, D 7 cm, Straw: H 17 cm, D 1 cm, Volume: 230 ml.

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Anker' Water Bottle: Dino Mix (Dove Blue)

£27.00

Tax included.

Liewood's super cool Anker water bottles are back with the sweetest new designs! These handy little bottles can keep 375ml of liquid warm or cold. It comes with a normal lid and also a sports lid. These water bottles are made of the best quality steel – 18/8 steel. The steel is really durable and cannot be torn apart. There are no coatings on the inside and it does not give any kind of chemicals or flavours.

The water bottle has a maximum capacity of 350 ml of liquid.
The water bottle has a thermal function and keeps liquids hot for up to 12 hours and cold up to 24 hours.
This has both a sports lid and a steel lid, which makes it usable, practical and cool for both children and adults.
The steel lid is a screw cap made of steel like the bottle.
The sports lid is made of PP and is BPA free.
Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids – which is also BPS free.
The water bottle should be washed by hand with a bottle brush due to the coloured surface and the thermal function.
DO NOT microwave.
The paint on the water bottle is durable, water based, and the content of leads is insignificant and within EU regulations.
Available in Arctic mix, Sea Creature mix, Dino (dove blue) mix and Panda (hunter green).

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Gertrud' Bamboo Cup (6 Pack): Blue Multi Mix

£20.00

Tax included.

Set of 6 bamboo cups in gorgeous colours – a beautiful addition to any home and a great eco-friendly tableware set too. These bamboo cups are ideal for any meal and are soft to touch and the playful colours making dinner time a little more fun. These kids plates are really practical as they go in the dishwasher. These are superb for children's party's and also picnics

SKU: LW12939
45% bamboo fiber, 25% melamine, 25% corn powder
Please note these will break if dropped on the floor so if you have younger children it may be better to go for our silicone tableware options.
This 6 pack will be delivered in a beautiful box.
LFGB tested.
BPA free.
Available in Rose Multi Mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

liewood Neo water bottle cat rose sports lid

Liewood 'Neo' Water Bottle: Cat Rose

£28.00

Tax included.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

The Neo water bottles are made of the highest quality steel on the market – 18/8 steel. Featuring the standard lid and a sports lid, these bottles can also keep liquids hot for up to 12 hours and cold up to 24 hours.

Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids, so no more spills!

Quality: Powder coating
BPS free
Dimensions: D 7 cm, H 22 cm. The water bottle can contain up to 500ml.

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

liewood Neo water bottle dino dove blue mix

Liewood 'Neo' Water Bottle: Dino Dove Blue Mix

£28.00

Tax included.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

The Neo water bottles are made of the highest quality steel on the market – 18/8 steel. Featuring the standard lid and a sports lid, these bottles can also keep liquids hot for up to 12 hours and cold up to 24 hours.

Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids, so no more spills!

Quality: Powder coating
BPS free
Dimensions: D 7 cm, H 22 cm. The water bottle can contain up to 500ml.
Also available in cat rose, cat mustard, panda hunter green, rabbit blue wave, dino mix, rainbow love mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Anker' Water Bottle: Sea Creature Mix

£27.00

Tax included.

Liewood's super cool Anker water bottles are back with the sweetest new designs! These handy little bottles can keep 375ml of liquid warm or cold. It comes with a normal lid and also a sports lid. These water bottles are made of the best quality steel – 18/8 steel. The steel is really durable and cannot be torn apart. There are no coatings on the inside and it does not give any kind of chemicals or flavours.

The water bottle has a maximum capacity of 350 ml of liquid.
The water bottle has a thermal function and keeps liquids hot for up to 12 hours and cold up to 24 hours.
This has both a sports lid and a steel lid, which makes it usable, practical and cool for both children and adults.
The steel lid is a screw cap made of steel like the bottle.
The sports lid is made of PP and is BPA free.
Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids – which is also BPS free.
The water bottle should be washed by hand with a bottle brush due to the coloured surface and the thermal function.
DO NOT microwave.
The paint on the water bottle is durable, water based, and the content of leads is insignificant and within EU regulations.
Available in Arctic mix, Sea Creature mix, Dino (dove blue) mix and Panda (hunter green).

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Neo' Water Bottle: Dino Mix

£28.00

Tax included.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

The Neo water bottles are made of the highest quality steel on the market – 18/8 steel. Featuring the standard lid and a sports lid, these bottles can also keep liquids hot for up to 12 hours and cold up to 24 hours.

Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids, so no more spills!

Quality: Powder coating
BPS free
Dimensions: D 7 cm, H 22 cm. The water bottle can contain up to 500ml.
Also available in cat rose, cat mustard, panda hunter green, rabbit blue wave, rainbow love mix, dino dove blue mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood Neo water bottle panda hunter green

Liewood Neo water bottle panda hunter green sports lid

Liewood 'Neo' Water Bottle: Panda Hunter Green

£28.00

Tax included.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

The Neo water bottles are made of the highest quality steel on the market – 18/8 steel. Featuring the standard lid and a sports lid, these bottles can also keep liquids hot for up to 12 hours and cold up to 24 hours.

Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids, so no more spills!

Quality: Powder coating
BPS free
Dimensions: D 7 cm, H 22 cm. The water bottle can contain up to 500ml.
Also available in cat rose, cat mustard, rabbit blue wave, dino mix, rainbow love mix, dino dove blue mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Anker' Water Bottle: Arctic Mix

£27.00

Tax included.

Liewood's super cool Anker water bottles are back with the sweetest new designs!

These handy little bottles can keep 375ml of liquid warm or cold. It comes with a normal lid and also a sports lid. These water bottles are made of the best quality steel – 18/8 steel. The steel is really durable and cannot be torn apart. There are no coatings on the inside and it does not give any kind of chemicals or flavours.

The water bottle has a maximum capacity of 350 ml of liquid.
The water bottle has a thermal function and keeps liquids hot for up to 12 hours and cold up to 24 hours.
This has both a sports lid and a steel lid, which makes it usable, practical and cool for both children and adults.
The steel lid is a screw cap made of steel like the bottle.
The sports lid is made of PP and is BPA free.
Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids – which is also BPS free.
The water bottle should be washed by hand with a bottle brush due to the coloured surface and the thermal function.
DO NOT microwave.
The paint on the water bottle is durable, water based, and the content of leads is insignificant and within EU regulations.
Available in Arctic mix, Sea Creature mix, Dino (dove blue) mix and Panda (hunter green).

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Anker' Water Bottle: Panda Sandy Multi Mix

Liewood 'Anker' Water Bottle: Panda Sandy Multi Mix sports lid

Liewood 'Anker' Water Bottle: Panda Sandy Multi Mix

£27.00

Tax included.

Liewood's super cool Anker water bottles are back for AW20 with some fresh new designs!

These handy little bottles can keep 375ml of liquid warm or cold. It comes with a normal lid and also a sports lid. These water bottles are made of the best quality steel – 18/8 steel. The steel is really durable and cannot be torn apart. There are no coatings on the inside and it does not give any kind of chemicals or flavours.

The water bottle has a maximum capacity of 350 ml of liquid.
The water bottle has a thermal function and keeps liquids hot for up to 12 hours and cold up to 24 hours.
This has both a sports lid and a steel lid, which makes it usable, practical and cool for both children and adults.
The steel lid is a screw cap made of steel like the bottle.
The sports lid is made of PP and is BPA free.
Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids – which is also BPS free.
The water bottle should be washed by hand with a bottle brush due to the coloured surface and the thermal function.
DO NOT microwave.
The paint on the water bottle is durable, water based, and the content of leads is insignificant and within EU regulations.
Available in Arctic mix, Sea Creature mix, Dino (dove blue) mix and Panda (hunter green), Holiday mix, Panda Dove Blue multi mix and Panda Sandy multi mix.

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Our standard service is Royal Mail 48 and this service takes 2-3 working days once it is sent to the sorting office. This does not mean it will arrive 48 hours after placing it.
We also offer Royal Mail 24 which is our first class service and takes 1-2 days. This does not mean you will receive your order after 24 hours after placing it.
Our next day delivery service is by courier and be sent with Hermes or DPD and needs to be placed by 12:30pm for guaranteed next day delivery. This is a trackable service. If you place your order after 12:30pm on a Friday your parcel will not be sent out until Monday. If you place your order on a Bank Holiday the parcel will be sent on the working day following this. similarly orders placed over the weekend will be sent on a Monday.
Please not if your parcel goes over the weight limits we will automatically amend the shipping for you and if it is more than we have charged we will contact you via email.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues with your shipment we will resolve this as soon as possible for you but please be aware this may take longer during busier periods.

If you have any queries about order times and delivery please email us customerservice@sisiandseb.com but ensure that you have tracked the parcel first via your Shipping Confirmation email which updates automatically.

Please see our table below for shipping costs to the UK:

Service	Free Shipping	Weight	Price
Royal Mail 48 Tracked Large Letter	Over £100	0-100g	£ 3.00
Royal Mail 48 Tracked	Over £100	100g-2kg	£ 4.50
Royal Mail 24 Tracked	Over £100	0-2kg	£ 5.50
DPD Next Working Day	Over £100	0-30kg	£ 8.50
DPD Next Day Saturday Delivery	Over £100	0-30kg	£ 15.00

Europe

FREE shipping on European orders from £150

All of our orders are sent via DPD and in some cases DHL.

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs to Europe:

Country	Free Shipping	Shipping 0-30kg
Ireland, Guernsey, Isle Of Man, Jersey, Belgium, Czech Republic, Germany, Luxembourg, Netherlands	Over £150	£ 15.00
France, Austria, Denmark, Hungary, Lithuania, Poland, Slovakia, Slovenia	Over £150	£ 16.50
Estonia, Italy, Latvia, Portugal, Spain, Sweden	Over £150	£ 20.00
Bulgaria, Croatia, Finland, Romania	Over £150	£ 25.00
Greece	Over £200	£ 35.00
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Israel, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Republic of, Montenegro, Reunion, San Marino, Serbia, Switzerland, Ukraine, Norway, Turkey	Over £200	£ 35.00

Outside Europe

FREE shipping on orders outside Europe over £200

Our shipping rates vary and are calculated at checkout depending on the weight of your parcel. We use Royal Mail for our overseas shipments outside Europe. If the weight of your parcel exceeds our shipping threshold we will email you to advise additional postage fees associated with your shipment. Should you want us to send this DHL and pay an additional cost to get this sooner please email us prior to placing your order.

Please note we cannot be held accountable for any duty or tax charges applied and these will be payable by the customer. We also cannot account for any delays that may be incurred here either. Please allow at least two weeks for orders outside of Europe.

We aim to dispatch your orders within 24 hours Monday to Friday, please allow slightly longer for weekends and holidays. We always do our best to deliver your order as fast as possible and we will let you know when your order is dispatched. Once you receive your 'Shipping Confirmation' email your tracking number will be included and you can track your parcels progress.

Once we pass your order over to the courier it is in their hands to get it to you. Should there be any issues we resolve this as soon as possible for you but please be aware this may take longer during busier periods.

Please see our table below for shipping costs:

Country	Free Shipping	Weight	Price
Canada, Russia, United States, United States Minor Outlying Islands	Over £200	0-1kg	£ 15.00
		1-2.5kg	£ 20.00
		2.5-5kg	£ 25.00
Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Hong Kong, India (36 of 37 states), Indonesia, Iran, Islamic Republic Of, Iraq, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Papua New Guinea, Philippines, Pitcairn, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis And Futuna, Yemen	Over £200	0-1kg	£ 25.00
		1-2.5kg	£ 30.00
		2.5-5kg	£ 35.00

We do not currently ship to the following countries but please email us customerservice@sisiandseb.com and we can get a quote for shipping should you need one:

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India (1 of 37 states), Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe

Returns Policy

If you would like to return your order or part of it, please email us as soon as possible after receiving your shipment: customerservice@sisiandseb.com.

Our return policy is 14 days from the delivery date. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund but we can exchange this for you or issue store credit. If you receive your item and are not happy with it please drop us an email (customerservice@sisiandseb.com) as soon as you have received your parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it, the tags must still be intact and attached to the product.

Several types of goods are exempt from being returned. We do not accept products that are intimate i.e. swimwear.

To complete your return, we require a receipt or proof of purchase. The order number you received when you placed your order is sufficient - Please do not send your purchase back to the manufacturer.

Please fill out the returns slip included in your parcel to help us process this quickly on receipt. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10 days

Late or missing refunds (if applicable)
Once your refund has been authorised by us and you have had email confirmation, it will take some time for the monies to go back into your account, you should allow 10 working days for this. If the money doesn't show in your account we advise that you check with your bank. Feel free to contact us at customerservice@sisiandseb.com if you have still not received the money after this time.

Sale items
These will be refunded at the price they were bought at, at the time of purchase and not at the full price amount.

Exchanges (if applicable)
If the size or style you ordered does not fit please send us an email at help@sisiandseb.com and we can advise on the exchange procedure.

Faulty damaged items (if applicable)
If you feel you have received a faulty or damaged product, please photograph the parcel contents as soon as possible and email us: customerservice@sisiandseb.com and we can advise the next steps for you.

Our return address is:

Unit 17, Admiralty Way, Camberley, Surrey, GU15 3DT

You will need to pay for your own shipping costs and we advise that use a recorded/trackable service for returning your items to ensure that these don't get lost. Shipping costs are non-refundable unless the goods have been confirmed as faulty.

All of the sizes we carry vary from style to style but the below is a rough guide for some of the brands we carry. Please feel free to contact us (customerservice@sisiandseb.com) if you have any other queries.

Rylee + Cru please view their size guide here

Liewood (Shoes)

Kids Shoe Size Conversion Chart
EU	UK
19	3
20	4
21	4.5
22	5
23	6
24	7
25	8
26	8.5
27	9
28	10
29	11
30	12

Liewood (Clothing)

Euro Size	Age (approx)
56	3 months
68	6 months
74	9 months
80	1 year
86	1.5 years
92	2 years
98	3 years
104	4 years
110	5 years
116	6 years
122	7 years
128	8 years

Organic Zoo (Clothing):

Age	0-3 months:	3-6 months:	6-12 months	1-2 years	2-3 years
Height	up to 62cm	up to 70cm	up to 80cm	up to 90cm	up to 98cm

Tocoto Vintage (Clothing):


Age	3 months	6 months	9 months	12 months	18 months	2 years
Height	up to 62cm	up to 68cm	up to 74cm	up to 80cm	up to 86cm	up to 92cm
Chest	up to 44cm	up to 46cm	up to 48cm	up to 50cm	up to 52cm	up to 54cm
Waist	up to 44cm	up to 46cm	up to 48cm	up to 49cm	up to 50cm	up to 51cm
Arm Length	up to 22cm	up to 24cm	up to 26cm	up to 28cm	up to 30cm	up to 32.3cm

Louise Misha (Tights & Socks):

Age	Foot size in cm	European Shoe Size	UK Shoe Size	US Shoe Size
0 to 3 months	9,7	16	0	1
3 to 6 months	10,4	17	1 ½	2
6 to 9 months	11,1	18	2	2½
9 to 12 months	11,7	19	3	3½
12 to 15 months	12,4	20	3 ½	4 ½
15 to18 months	13,1	21	4½	5
18 to 21 months	13,7	22	5½	6
21 to 24 months	14,4	23	6	6½
2 years	15,1	24	7	7 ½
2.5 years	15,7	25	7 ½	8
3 to 5 years	16,4	26	8 ½	9 ½
4 to 5.5 years	17,1	27	9	10 ½
4 to 6 years	17,7	28	10	11
4 to 6.5 years	18,4	29	11	12
5 to 6.5 years	19,1	30	11 ½	12 ½
5 to 7 years	19,7	31	12 ½	13
5.5 to 8 years	20,4	32	13	1½
5.5. years to 9 years	21,1	33	1	2
9 to 10 years	21,7	34	2	3
9.5 to to 11 years	22,4	35

Louise Misha (Clothing):

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Long dress

33

36

39

42

45

48

61

66

76

86

94

102

110

Short dress

33

36

39

42

45

49

53

58

63

68

73

78

83

CHEST

MIN (Jersey)

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

TOP

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

AVERAGE

25

27

29

31

33

35

38

40

43

46

50

54

58

CHEST

MIN

24

25

26

27

28

29

30

31

33

35

37

39

41

MAX

27

28

29

30

31

32

33

34

36

38

40

42

44

PANTS / SHORTS / OVERALLS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

Pants

30

33.5

35.25

37

40.5

44

51

59

67

75

83

91

99

Shorts

14

15

16

17

18

19

20

22

23

24

25

26

27

WAIST

MIN

17

18

19

20

21

22

23

24

26

28

30

32

34

MAX

19

20

21

22

23

24

25

26

28

30

32

34

36

JACKETS / COATS

3M

6M

9M

12M

18M

24M

3Y

4Y

6Y

8Y

10Y

12Y

14Y

LENGTH

MIN

29

30

31

32

33

36

38.5

41

46

51

56

61

66

MAX

35

37

40

42

45

48

52

57

62

67

72

77

82

CHEST

AVERAGE

30

31

32

33

34

35

36

38

40

42

44

46

48

ARM LENGTH (including shoulder)

AVERAGE

27

29

31

33

35

37

41

45

49

53

57

61

65

Liewood 'Neo' Water Bottle: Panda Sandy Multi Mix

£28.00

Tax included.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

The Neo water bottles are made of the highest quality steel on the market – 18/8 steel. Featuring the standard lid and a sports lid, these bottles can also keep liquids hot for up to 12 hours and cold up to 24 hours.

Both lids have a handle so they can easily be attached to a bag or the pram. Both lids are completely tight due to the silicone in the lids, so no more spills!

Quality: Powder coating
BPS free
Dimensions: D 7 cm, H 22 cm. The water bottle can contain up to 500ml.
Also available in cat rose, cat mustard, panda hunter green, rabbit blue wave, dino mix, rainbow love mix

Shipping

Shipping charges are as follows:

UK & Republic of Ireland

FREE shipping on UK orders over £100

Our shipping rates for the UK vary and are calculated at checkout depending on the weight of your parcel. If you need to change your shipping method having already placed your order please email us asap and we can amend for you.

We aim to dispatch your orders within 24 hours of you placing your order Monday to Friday but please allow slightly longer for weekends and holid

Currency

These soft silicone sippy cups are just so practical! The lid can be removed and your little one can use it with or without a straw; they really grow with your child. A great way for kids to develop their motor skills while enjoying a drink!

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.

Liewood's super cool Anker water bottles are back for AW20 with some fresh new designs!

They are finally here - Liewood's highly anticipated Neo water bottle! Anker's big brother, these super cool water bottles can keep 500ml of liquid both warm and cold.